PRIVACY
POLICY

1. Information We Collect

When you submit a booking request through our website, we collect:

• Full name
• Email address
• Phone number
• Program preference and session details
• Optional notes you provide
• SMS communication consent (if provided voluntarily)

2. How We Use Your Information

We use the information you provide to:

• Confirm and manage your session bookings
• Send appointment reminders and session updates
• Respond to your inquiries
• Send SMS messages if you have opted in
• Improve our services

3. SMS / Text Messaging

We offer optional SMS communications for booking confirmations and session reminders. By checking the SMS consent box on our booking form, you agree to receive text messages from Grace Elite Volleyball.

• SMS consent is optional and not required to use our services
• Message frequency varies based on your bookings
• Message and data rates may apply
• Reply STOP to unsubscribe at any time
• Reply HELP for assistance
• We do not share your phone number with third parties for marketing

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist in operating our website or conducting our business (e.g., email delivery), under strict confidentiality agreements.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

6. Cookies

Our website may use basic analytics cookies to understand how visitors interact with the site. We do not use cookies for advertising or tracking purposes. You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by contacting us directly

8. Children's Privacy

Our website is not directed to children under 13. For athletes under 18, a parent or guardian must complete the booking form. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us: